About Susan

Originally from Connecticut, I have lived in Eugene since 1992. I have a wonderful family here with my husband Bill, college-age son Dylan, and two funny dogs. My expertise in real estate budded many years ago as Bill and I devoured real estate classes and began investing in rental properties. I am a now seasoned Principal Broker, owner of Bailey & Heisey Real Estate. I hold the highest designation as a Certified Residential Specialist (CRS).

Many of you already know me through one of my many other involvments in our community. I may have coached your child in crew or soccer, or worked with you as your graphic designer. You were a fellow South Eugene High parent — you’re a friend, neighbor, or tennis partner. Perhaps my husband Bill painted your house!

I love Eugene. We’re a dynamic group living in an emerald valley. Get out and enjoy!

About Service

I’m often taken aback when people speak of real estate brokerage as a sales position. I couldn’t disagree more! Since my youth I’ve been in the service industry — and I’m here to tell you, this job is not about selling houses. It is service, service, service. You have a party that wants to sell, and a party that wants to buy. As a Realtor® I work hard to help my clients reach their goals, and professionally assist these two parties to come together. There are a million little details, and tending to every one is my job. I believe strong referrals stem not only from previous sales, but the ease and care that went along with those transactions.

“It was the process that made all the difference…”

South Eugene Real Estate

Serving Greater Eugene/Springfield — Specializing in South Eugene Real Estate

I specialize in South Eugene properties. I do so because South Eugene is my home. I know South Eugene, including the University of Oregon area, more thoroughly than other areas. I know South Eugene real estate better than most local Realtors! It is where I bike, play tennis, shop and LIVE. However, I do have extensive experience throughout our greater area. In recent years I’ve sold homes in Junction City, Monroe, Harrisburg, Creswell, Springfield and Santa Clara. I welcome all clients within the Greater Eugene/Springfield area and think highly of all areas for their unique qualities.

Susan Heisey is not just a real estate broker... She's a Realtor®

Here are 17 things that a REALTOR® promises to do that non-affiliates do not:

#1) Pledge to put the interests of buyers and sellers ahead of their own and to treat all parties honestly.

#2) Shall refrain from exaggerating, misrepresenting or concealing material facts; and is obligated to investigate and disclose when situations reasonably warrant.

#3) Shall cooperate with other brokers / agents when it is in the best interests of the client to do so.

#4) Have a duty to disclose if they represent family members who own or are about to buy real estate, or if they themselves are a principal in a real estate transaction, that they are licensed to sell real estate.

#5) Shall not provide professional services in a transaction where the agent has a present or contemplated interest without disclosing that interest.

#6) Shall not collect any commissions without the seller’s knowledge nor accept fees from a third-party without the seller’s express consent.

#7) Shall refuse fees from more than one party without all parties’ informed consent.

#8) Shall not co-mingle client funds with their own.

#9) Shall attempt to ensure that all written documents are easy to understand and will give everybody a copy of what they sign.

#10) Shall not discriminate in any fashion for any reason on the basis of race, color, religion, sex, handicap, familial status, or national origin.

#11) Expects agents to be competent, to conform to standards of practice and to refuse to provide services for which they are unqualified.

#12) Must engage in truth in advertising.

#13) Shall not practice law unless they are a lawyer.

#14) Shall cooperate if charges are brought against them and present all evidence requested.

#15) Agree not to bad mouth competition and agree not to file unfounded ethics complaints.

#16) Shall not solicit another REALTOR’S client nor interfere in a contractual relationship.

#17) Shall submit to arbitration to settle matters and not seek legal remedies in the judicial system.

The National Association of REALTORS® was founded in 1908 and has more than one million members.


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