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Meet Susan Heisey – Trusted Real Estate Agent in Eugene Oregon

Originally from Connecticut, I have lived in Eugene since 1992. I have a wonderful family here with my husband Bill, college-age son Dylan, and two funny dogs. My expertise in real estate budded many years ago as Bill and I devoured real estate classes and began investing in rental properties. I am now a seasoned Principal Broker, owner of Bailey & Heisey Real Estate. I hold the highest designation as a Certified Residential Specialist (CRS).

Among the many Eugene real estate agents, my approach is deeply rooted in our community and built on long-standing relationships. Many of you already know me through one of my many other involvements in our community. I may have coached your child in crew or soccer, or worked with you as your graphic designer. You were a fellow South Eugene High parent — you’re a friend, neighbor, or tennis partner. Perhaps my husband Bill painted your house!

I love Eugene. We’re a dynamic group living in an emerald valley. Get out and enjoy!

My Approach: Real Estate is About Service, Not Sales

I’m often taken aback when people speak of real estate brokerage as a sales position. I couldn’t disagree more! Since my youth I’ve been in the service industry — and I’m here to tell you, this job is not about selling houses. It is service, service, service. You have a party that wants to sell, and a party that wants to buy. As a Realtor® I work hard to help my clients reach their goals, and professionally assist these two parties to come together. There are a million little details, and tending to every one is my job. I believe strong referrals stem not only from previous sales, but the ease and care that went along with those transactions.

“It was the process that made all the difference…”

Serving Greater Eugene/Springfield — Specializing in South Eugene Real Estate.

I specialize in South Eugene properties. I do so because South Eugene is my home. I know South Eugene, including the University of Oregon area, more thoroughly than other areas. I know South Eugene real estate better than most local Realtors! It is where I bike, play tennis, shop and LIVE. However, I do have extensive experience throughout our greater area. In recent years I’ve sold homes in Junction City, Monroe, Harrisburg, Creswell, Springfield and Santa Clara. I welcome all clients within the Greater Eugene/Springfield area and think highly of all areas for their unique qualities.

If you’re searching for trusted real estate agents Eugene Oregon locals recommend, I’m proud to be one of them.

Susan Heisey is not just a real estate agent... She's a Realtor®

Here are 17 things that a REALTOR® promises to do that non-affiliates do not:

#1) Pledge to put the interests of buyers and sellers ahead of their own and to treat all parties honestly.

#2) Shall refrain from exaggerating, misrepresenting or concealing material facts; and is obligated to investigate and disclose when situations reasonably warrant.

#3) Shall cooperate with other brokers / agents when it is in the best interests of the client to do so.

#4) Have a duty to disclose if they represent family members who own or are about to buy real estate, or if they themselves are a principal in a real estate transaction, that they are licensed to sell real estate.

#5) Shall not provide professional services in a transaction where the agent has a present or contemplated interest without disclosing that interest.

#6) Shall not collect any commissions without the seller’s knowledge nor accept fees from a third-party without the seller’s express consent.

#7) Shall refuse fees from more than one party without all parties’ informed consent.

#8) Shall not co-mingle client funds with their own.

#9) Shall attempt to ensure that all written documents are easy to understand and will give everybody a copy of what they sign.

#10) Shall not discriminate in any fashion for any reason on the basis of race, color, religion, sex, handicap, familial status, or national origin.

#11) Expects agents to be competent, to conform to standards of practice and to refuse to provide services for which they are unqualified.

#12) Must engage in truth in advertising.

#13) Shall not practice law unless they are a lawyer.

#14) Shall cooperate if charges are brought against them and present all evidence requested.

#15) Agree not to bad mouth competition and agree not to file unfounded ethics complaints.

#16) Shall not solicit another REALTOR’S client nor interfere in a contractual relationship.

#17) Shall submit to arbitration to settle matters and not seek legal remedies in the judicial system.

The National Association of REALTORS® was founded in 1908 and has more than one million members.

Reach Out to a Realtor® Who Truly Knows Eugene.

Let's Chat!

FAQs with Susan Heisey – Your Go-To Real Estate Agent in Eugene, Oregon

Looking to purchase or sell a home in Eugene? You are in the right place. These Eugene real estate FAQs, compiled by expert agent Susan Heisey—the best realtor in Eugene, Oregon— address all your queries on cozy homes for sale in Southeast Eugene and even what makes the best neighborhoods in Southeast Eugene so desirable.

Susan’s FAQs have got you covered!

Let’s dive in 👇

1. What neighborhoods does Susan specialize in?

Susan focuses on the heart of South Eugene, especially neighborhoods like Amazon, Fairmount, College Hill, and areas surrounding the University of Oregon. If you’re looking for homes for sale in Eugene, Oregon, especially in the vibrant Southeast, Susan is your neighborhood expert.

2. Why work with Susan Heisey?

With over 20 years of experience and a deep love for the Eugene community, Susan brings expert insight, local charm, and unwavering dedication to every transaction. She’s not only a Principal Broker—she’s also a trusted guide who knows how to help you find the right home or sell for top dollar.

3. What services does Susan offer buyers?

Buying a home? Susan will walk you through every step—from exploring open houses in Southeast Eugene to handing you the keys. She’ll help you find the perfect home and negotiate the best deal with ease and confidence.

4. How does Susan support home sellers?

Susan goes all-in for her sellers. She offers a customized selling strategy, pricing expertise, staging tips, and marketing that actually works. If you’re preparing to list your home, she knows how to help it stand out—especially in competitive Eugene neighborhoods.

5. Does Susan work with first-time buyers?

Yes! Whether you’re just starting to dream or ready to dive in, Susan has the patience, knowledge, and experience to walk first-time buyers through the entire process. Expect real talk, zero pressure, and a whole lot of support.

6. What makes Southeast Eugene a great place to live?

Southeast Eugene is full of life—lush parks, bike paths, walkable streets, local cafes, and top-rated schools. It’s one of the best neighborhoods in Southeast Eugene for families, professionals, and anyone craving a strong sense of community.

7. Can Susan help with investment properties?

Absolutely. Susan’s real estate journey began with rental properties, so she’s got firsthand experience and a sharp investor’s eye. Whether you’re looking to buy, sell, or diversify your portfolio, she’s got your back.

8. What's the real estate market like in Eugene right now?

Things are shifting in 2025—homes are taking a bit longer to sell, and pricing trends are evolving. But don’t worry—Susan’s finger is on the pulse. She’ll help you navigate the market and make smart, informed decisions.

9. How do I get started with Susan?

It’s easy! You can call or text Susan directly at 541-520-2246, or email her at susan@heiseyhomes.com. Want to swing by in person? Her office is located at 747 E 32nd Ave. Ste. A1, Eugene, OR 97405. She’d love to meet you!

10. How can I stay updated on new listings and real estate tips?

Keep an eye on heiseyhomes.com—you’ll find updated listings, local insights, and Susan’s latest blog posts. It’s your hub for all things Eugene real estate.